# SMS Privacy Policy > Most Recent Update: 08-19-2024 This Privacy Policy explains how Rodenhiser Home Services collects, uses and discloses personal information of its customers, prospective customers, and visitors to its... Most Recent Update: 08-19-2024 This Privacy Policy explains how Rodenhiser Home Services collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at https://rodenhiser.com/. ### COLLECTION OF PERSONAL INFORMATION Information collected directly from you: We may collect personal information directly from you, for example through a web form, during an online or in-person registration, when you contact us for customer support. Personal information we collect directly from you may include first and last name, address, email address, and phone number. Information collected from your device: Our website as well as any email campaigns may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, such as your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website. You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Information collected from our advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include your demographic information and geographic location. ### USE OF PERSONAL INFORMATION We use information collected directly from you to provide you with our services, customer service and support, and other relevant information. We may also use this information to market our products and services to you. We use information collected automatically from your device to optimize our website, and to assist with our advertising and marketing efforts. ### DISCLOSURE OF PERSONAL INFORMATION We may use third-party service providers such as Hatch to assist us with customer communication. ### EMAIL AND TEXT MESSAGE COMMUNICATIONS If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you wish to stop receiving text messages from us, reply “OPTOUT” to any text message sent from us. For more information, see our [SMS/MMS Program Terms & Conditions here](http://norfolk.rodenhiser.com/sms-terms-conditions.html). ### YOUR PRIVACY RIGHTS You have the right to request access to the personal information we hold about you or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at [this page](http://norfolk.rodenhiser.com/call-rodenhiser.html). ### CHANGES TO THE THIS PRIVACY POLICY We may update this Privacy Policy at any time. Please review it frequently. ### CONTACT INFORMATION If you have any questions about this policy or our privacy practices, please contact us at [this page](http://norfolk.rodenhiser.com/call-rodenhiser.html). ## Navigation - [Rodenhiser Home Services](http://norfolk.rodenhiser.com/) - [Rodenhiser Plumbing Services](http://norfolk.rodenhiser.com/plumber-framingham.html) - [Rodenhiser Heating Services](http://norfolk.rodenhiser.com/furnace-framingham.html) - [Rodenhiser Cooling Services](http://norfolk.rodenhiser.com/air-conditioning-framingham.html) - [Rodenhiser Electrical Services](http://norfolk.rodenhiser.com/framingham-electricians.html) - [Rodenhiser Home Services: Book Online](http://norfolk.rodenhiser.com/call-rodenhiser/book-online.html) - [Rodenhiser Remodeling Services](http://norfolk.rodenhiser.com/remodels/bathroom-remodeling-framingham.html) - [Rodenhiser Home Services: Reviews](http://norfolk.rodenhiser.com/rodenhiser-heating.html) ## Company information - Rodenhiser Home Services - [http://norfolk.rodenhiser.com](http://norfolk.rodenhiser.com) **Licences:** - Master Plumber: #10961 - Corporate Plumbing: #2288 - Master Electrician: #23917A - Electrical Business: #4804 - Master Sheet Metal (Unrestricted): #5867 - Corporate Sheet Metal: #641 - Home Improvement Contractor: #188806 ## About Rodenhiser Home Services **Rodenhiser Home Services** is a family-owned, licensed and insured home services company based in **Norfolk MA, USA**, serving residential and commercial customers throughout the METROWEST MA region. Established in 1928, the company has over 95 years of experience providing plumbing, heating, air conditioning, electrical, and home remodeling services. Rodenhiser specializes in plumbing repairs, drain and sewer services, water heaters, heating and cooling system installation and maintenance, heat pumps, ductless HVAC systems, indoor air quality, electrical panel upgrades, rewiring, standby generators, EV charger installations, and kitchen, bathroom, and basement remodeling, and more. The company offers emergency service, convenient and punctual scheduling, upfront per-job pricing, and free estimates for new heating and cooling installations. All work is backed by written warranties and a satisfaction guarantee. Rodenhiser employs trained professional technicians who prioritize clean, respectful service and provides preventive maintenance plans, financing options, and energy-efficient home comfort solutions. Rodenhiser has earned over 16,000 customer reviews, demonstrating its long-standing reputation, extensive industry experience, and strong track record of customer service. **Nice People…Great Service** ## Page information - [Canonical URL: http://norfolk.rodenhiser.com/sms-privacy-policy.html](http://norfolk.rodenhiser.com/sms-privacy-policy.html)